File Resend Fee

In case you require us to resend a file that has already been delivered (e.g. invoice, designs, digital documents, etc.), a small resend fee applies.
This fee ensures the secure archiving of your data and allows you to access it even after a significant amount of time. At the same time, it enables us to serve you promptly and consistently, reinforcing our reliability and long-term support.
We kindly encourage you to store your files safely for your own convenience.

Fee per file.

Description
About the constructor

The digital file resend fee is a charge that applies when you request a file to be sent again after it has already been delivered.

This fee covers:

The time required to locate and resend the file.
The administrative work involved in retrieving and re-sending files, especially if a significant amount of time has passed and the file has been archived.
Our policy of encouraging clients to store and manage their files responsibly.
The ongoing cost of file maintenance (e.g. cloud storage services).

Not sure what you need? Purchase a Phone Support Package, and we will help you!